Help Center
How tracking works in RideCall
How to record a route, when it is saved, and what happens if the app is interrupted or the connection is weak.
Tracking in RideCall records your route, distance, time, and speed so you can review the ride later and take part in stats, badges, and challenges.
Two ways to track
You can record a route in two main ways:
- as part of an organized ride;
- as solo tracking when you simply want to record your own route.
In both cases RideCall stores the route locally and then syncs it when possible.
What is recorded
During tracking RideCall may record:
- GPS route;
- distance;
- time;
- maximum and average speed;
- pauses;
- points along the route for the map and replay.
This data is used for tracking history, replay, share images, stats, and gamification.
Saving after tracking ends
When you finish tracking, the app first saves the route locally. That matters because the route should not be lost even if the internet is weak or you close the app soon after.
After the local save, RideCall continues syncing in the background: uploading to the cloud, updating stats and challenges, and stopping live location.
If you are offline
If you have no internet, the route can still remain saved locally. Sync will retry later when the app has a connection.
That is why history may appear locally right away, while some cloud data or stats show up a little later.
If the app is closed
RideCall has protection for active tracking. If the app is interrupted during a ride, it can restore the last checkpoint and save the interrupted track the next time you open it.
Even so, it is good practice to end tracking manually when the ride is over.